Privacy Policy - Pen Llŷn Podiatry

Effective Date: 24/4/26

Pen Llŷn Podiatry is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Who We Are

Pen Llŷn Podiatry
Unit 4 (opposite Costa)
Penlan Street
Pwllheli
LL53 5DE

For any questions about this policy or your data, please contact us at:
Tel: 07719 050925

What Information We Collect

We may collect and process the following information:

Personal Information

Name
Contact details (phone number, email address)
Address (if provided)

Health Information

As a podiatry clinic, we may collect sensitive health information relevant to your treatment, including:

Medical history
Foot health conditions
Treatment notes and assessments

How We Use Your Information

We use your information to:

Provide podiatry care and treatment
Manage appointments and communicate with you
Maintain accurate medical records
Improve our services
Comply with legal and professional obligations

Legal Basis for Processing

We process your data under the following legal bases:

Consent – where you have given permission
Contract – to provide treatment and services
Legal obligation – to comply with healthcare regulations
Vital interests – where necessary to protect your health

Health data is processed under special category data provisions for healthcare purposes.

How We Store and Protect Your Data

We take appropriate security measures to protect your personal data, including:

Secure storage of patient records
Restricted access to authorised personnel only
Use of secure systems and devices

We retain your data only for as long as necessary, in line with legal and professional requirements.

Sharing Your Information

We will not share your personal information with third parties unless:

It is necessary for your treatment (e.g. with your GP)
We are required to do so by law
You have given your consent

Contact Forms and Online Enquiries

When you contact Pen Llŷn Podiatry through our website (for example, using our online contact form), we may collect the following information:

Your name
Contact details (such as phone number and email address)
Any information you choose to include in your message

We use this information solely to:

Respond to your enquiry
Arrange appointments
Provide relevant information about our services

Your details will not be used for marketing purposes unless you have explicitly given your consent.

How Your Data is Processed

Our website is hosted on Wix.com, which provides us with the online platform to communicate with you. Your data may be stored through Wix’s secure data storage, databases, and applications. Wix stores your data on secure servers behind a firewall.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

Cookies and Website Data

Our website may use cookies to improve your browsing experience. These help us understand how visitors use our site and allow it to function properly.

You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact:

Pen Llŷn Podiatry
Tel: 07719 050925